Returns & Exchanges
At Strength Training Gear, we stand by the quality of our equipment and offer a 30-day return window for items in original condition. Whether it's a sizing issue or a change of heart, we are committed to ensuring you have the right tools for your fitness journey.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the gear you wish to return to receive a Return Merchandise Authorization (RMA) number.
- 2.Package Your Gear
Securely pack the items in their original packaging, ensuring all bolts, manuals, and accessories are included to qualify for a full refund.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and attach it clearly to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once our warehouse inspects the equipment, your refund will be processed within 5-7 business days.
